Legal · UK GDPR

Privacy Notice

Last updated: 2026

1. Who we are

MC Locksmiths ("we", "us", "our") is a sole trader locksmith and locksmith owned and operated by Morgan C., trading from 28 Walden Court, Canterbury, Kent CT2 7JQ, United Kingdom. We are not VAT registered. We are the data controller for personal data processed via this website and our services.

2. Data we collect

Contact details you provide (name, phone, email, postcode/address)
Job details you describe (lock issue, access requirements)
Payment confirmation data (we do not store card details)
Technical data (IP address, browser, device, pages viewed)
Review and correspondence content you send us

3. Why we use it (lawful basis)

Contract - to quote, schedule and complete locksmith work you book.
Legitimate interests - to keep records, prevent fraud, improve service quality and respond to enquiries.
Legal obligation - to keep accounting and tax records (HMRC).
Consent - for non essential cookies and marketing emails (where applicable). You can withdraw consent any time.

4. Sharing

We never sell your data. We share only what's needed with: payment processors, our accountant, our insurer in the event of a claim, and regulators or police when legally required.

5. Retention

Job records: 7 years (HMRC requirement). Enquiries that don't become jobs: 12 months. Website analytics: up to 26 months in aggregated form.

6. Your rights under UK GDPR

You have the right to access, correct, erase, restrict, port or object to processing of your personal data, and to withdraw consent. To exercise any right, email morganbusiness1@outlook.com.

7. Cookies

See our Cookie Policy for details on what cookies we set and how to control them.

8. Contact

Questions about this notice? Email morganbusiness1@outlook.com or call 07395 351 094.